ABOUT DYE SUBLIMATION
WHAT IS DYE SUBLIMATION
Dye sublimation is a way to print vibrant, full color designs on many types of apparel and other items. The process involves special inks, printers and special application to infuse your design directly Into the garment. The result is a super high quality, vibrant print. With screen printing, the ink rests on top of the garment. With dye sublimation, the inks are infused into the fabric which is permanent.
QUESTIONS & ANSWERS
Follow these steps below to submit artwork for Sublimation:
- Use a professional design program such as Adobe Photoshop, Illustrator or Corel Draw to create your designs in RGB color mode.
- Artwork must be a minimum resolution of 150 dpi, transparent background and scaled to size (the size to be printed).
- Convert all text/fonts to smart objects or shapes.
- Submit high resolution artwork in PSD Format (we will also accept PNG, JPEG, PDF formats).
Note: We do not accept BMP or low quality images taken from the internet. As a rule – quality artwork yields a quality print. So take the time and invest in creating your artwork in hi-resolution.
Images copy/paste or saved from the internet are low quality and will produce poor quality prints. Convert your artwork to high resolution. If you need your designs converted to high resolution, an artwork charge will apply.
If you do not have a hi-resolution design, we offer design service for a fraction of what other screen printers would charge. There is a lot of work that goes into creating an amazing design so pricing will depend on the complexity of your request.
Every order will receive an online proof for customer approval.When viewing online proofs, please keep in mind these are computer generated versions of the overall layout and the finished product may look slightly different. The proof is to reference logo placement and to view colors selected for print. Everyone’s monitor /screen will display the colors in the proof slightly different. It is the customer’s responsibility to veiw the proof in it’s entiriey and check for any errors. Once approved, changes can not be made to the design or layout.
Also, the type of garment, blend and color all affect the final print color. This is normal and we try our best to counter act this whenever possible.
To keep your decorated garments looking their best and last wash after wash, we recommend the following care instructions:
- Wait at least 24 hours before first wash.
- Wash inside out in cold/warm water set to normal wash cycle. The use of chlorine bleach is not recommended for any type of garment, especially decorated apparel.
- Hang to dry or in automatic dryer at low setting. Placing clothing is a dryer will shorten the garment life.
For hard surfaces, clean as you normally would as your item will not fade, peel or crack.
After you receive your online quote and payment has been made, your order is moved into the design phase. Here is where our design team works on your logo. If you submitted hi-resolution artwork, we ensure it meets our quality standards to achieve the best print possible. If we are creating a logo, you will work with our designers to bring your creative ideas to life.
From there, you will receive an online proof of your design. We allow up to two (2) revisions without any additional charge. Once you approve the design, it’s off to production. Our production time is generally 15 business days*– however, we strive to complete orders well within that time frame.
Minimum quantities may vary depending on the items you are ordering. Typically, on most sublimated orders/items, there is a minimum of 12 pcs. Please submit a quote for accurate, up to date pricing.
Production time will depend on the type of apparel you are selecting for sublimation. Typical turn around time for this print option is around 15 business days after proof approval.
How do I check on the status of my order?
Our improved system now provides you with order updates and status notifications automatically via email. No need to log in anywhere, remember passwords or make numerous phone calls. We keep you informed throughout the entire production and shipping process.
Please note, if you are not receiving updates, check your email spam folder and add us to your contact list.
Unfortunately, we can not accept customer supplied garments for production/decoration. We offer a wide variety of apparel options through several of our suppliers, which are available in our online product catalogs.
HOW DO I ORDER
Ordering is easy. It all starts with submitting a quote request. Tell us the type of apparel you are looking for what you would like printed. Our design team will review the information you submitted and send you a quote via email. From there, you simply pay the invoice and we begin your order – starting with design process.
Unlike traditional printing methods where the prints mostly rest on top of the garments, dye sublimation prints actually become a part of the apparel. The inks are heated which become a gas embedded into the garment resulting in an ultra soft feel.
Go-Ahead, Send Us Your Logo
We accept many file formats from many industry standard applications such as Photoshop, Illustrator and Corel.